10-07-2012 02:37 AM
I had 1000 Fifa points last night, I might have tried to open a couple of packs trying that time, but they all failed.
And I only had 550 Fifa points in my account, I receive nothing for the 450 FP taken.
What would be the solution? This is a bit different to other problems as REAL money has just gone from my account.
10-07-2012 02:47 AM
i had the same problem i spent 7500 points on a premuim gold pack but ultimate team disconnected me yesterday as i bought it and i recieved nothing so now i cant do nothing as my contracts have finished and i have no money
10-07-2012 02:55 AM
I will try and see what the problem is and get back to you.
Waiting for an EA advisor at the moment.
I know sometimes the packs come after you log in again but this time this didn't happen.
I know it is 3 packs only for me but it is annoying..
10-07-2012 03:16 AM
I just spoke to an EA advisor they said the problem will be fixed within a few days. They know about this problem and if you lost points you will get the points back straight into your account.
With the 550 I had left I won Torres Hulk and Lavezzi !!
10-07-2012 05:40 PM
i bought 1500 fifa points with a playstation network card and i still havent received them even after emailing and everything it says to do!!!
10-24-2012 11:07 AM
10-24-2012 03:16 PM
I had a similar problem, i went to buy fifa points and theyve tak?en my microsoft points but not credited me the fifa ones.. anyone got any ideas what i can do
10-28-2012 05:53 AM
this happened to me last night as well. I can't speak to anyone via live chat and it won't let me email. I have even tried contacting through twitter. Can anyone advise please?