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Acolyte
bocadillox
Posts: 1
Registered: ‎10-31-2012

FIFA 13 Appcrash

Everytime I start the FIFA 13 .exe it runs normaly since the Fullscreen starts and their stand open origin ingame with Shift+F1 at this point it's freezing and then their stand FIFA 13 doesn't work anymore... here are the facts (I hope you can help me :smileyhappy:):

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: fifa13.exe
Anwendungsversion: 1.4.0.0
Anwendungszeitstempel: 02b15040
Fehlermodulname: fifa13.exe
Fehlermodulversion: 1.4.0.0
Fehlermodulzeitstempel: 02b15040
Ausnahmecode: c0000005
Ausnahmeoffset: 01f321da
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: fe4f
Zusatzinformation 2: fe4f29cedd2a6e356a444283c0e28a26
Zusatzinformation 3: 2a9f
Zusatzinformation 4: 2a9ffabd84856cdfd80ef11d3f8b2d53

Community Manager
EA_Barry
Posts: 5,346
Registered: ‎09-23-2012

Re: FIFA 13 Appcrash

Hi bocadillox,

 

There are some basic troubleshooting steps that could help with this kind of issue:

  • Make sure Windows updates are installed on your system, including optional ones.
  • Make sure your drivers are up-to-date.
  • Use the Repair Install function in Origin.
  • More troubleshooting steps are also available in this article: FIFA 13 CRASHES OR FREEZES ON PC
  • If you need further assistance please contact an EA Game Advisor. Log in with your Origin account and then choose "Product", "Category" and "Platform" to see the contact options.


Regards,

Barry.

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