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Keeper
excecution
Posts: 6
Registered: ‎09-08-2012
Accepted Solution

FIFA Ultimate Team Account Locked .

My FUT Account got locked because i forgot my secret answer , when i used up all the chances it got locked , they keep telling me i must login from a trusted console , i only play it on the pc and dont have any other console . so what can i do ?

EA_Mat
Posts: 2,750
Topics: 53
XP: 475
Solutions: 1,077
Registered: ‎07-20-2012

Re: FIFA Ultimate Team Account Locked .

A Game Advisor should be able to assist with your account issues. Please check the link for phone/ chat help.

https://help.ea.com/contact-us

 

Mat

Keeper
yotosin2x1
Posts: 4
Registered: ‎09-22-2012

Re: FIFA Ultimate Team Account Locked .

do you know how to undo it

Keeper
lxworld
Posts: 1
Registered: ‎04-22-2013

Re: FIFA Ultimate Team Account Locked .

You have to wait 10-15 working days for EA to sort it out. I don't believe it has anything to do with getting the security question wrong but more to do with whether you are using the PC or console that you registered it on. Makes it a little bit difficult if the console is dead and you had to buy a new one. Good old EA!

Keeper
nesipn1
Posts: 1
Registered: ‎04-22-2013

Re: FIFA Ultimate Team Account Locked .

never entered fut online beside ps3 then tried to log on with android app. asked me about a secrec question which ı never entered before and locked after several try. someone from EA help me, I spent lots of money for that!!!!!! I hate you now!

Keeper
omeravni17
Posts: 1
Registered: ‎06-23-2014

Re: FIFA Ultimate Team Account Locked .


yotosin2x1 wrote:

do you know how to undo it


 

Keeper
cind994
Posts: 2
Registered: ‎07-01-2014

Re: FIFA Ultimate Team Account Locked .

please tell my secret question in Fifa 12 ultimata Team can give all the data