what to do my acount is locked

by firehydra110
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Original Post

what to do my acount is locked

★★★ Newbie

I dont remember my security question and i typed it wrong so its locked whart can i do

 

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Re: what to do my acount is locked

★★★★★ Expert

Hi @firehydra110

 

If you do not know the answer to your current SQ then you will not be able to change it yourself.

 

You need to create an incident using the  Talk to a Game Advisor link on the left, and a Game Advisor will assist you.

 

Select Origin from the list.

 

Select a topic for the best results.

 

Scroll to the bottom and select Contact Us.

 

Select your platform and list a short description of your problem.

 

Select live chat or call me to request a call back from an advisor

 

-For Live Chat try to use Internet Explorer and you need to change your country of residence to the United Kingdom from the menu at the top of the screen.

 

- In most countries are available between 09:00-21:00 Monday-Saturday


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
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