my origin games missing [ Edited ]

[vander1515]

  i forgot my origin  password and when i tried to change it , the rest e mails didnt reach my G mail inbox at all i tried over and over and nothing  reachedwhen i got desprate i googled soultions and changed the password using  STWOR
after changing my password my origin account go rest to zero all my data  like iam creating a new account and the old one didnt even exist in the first place but it is the same account with the same Gmail address that i used before an had games on it   the games were missing i tried using my BF4 key to add a game  but it says that the key has been used already !!!

i live in egypt so contacting the EA support by phone is a problem and i'm not that good in speaking english  i can't reach a chat support  with origin if any one can help me any one

[EA_Nils]

@vander1515 Hi,

Are you sure that you are using the same account that you had used initially to register the game? I would suggest trying any other email addresses you might have to see whether the game is registered on that account.

If you are unable to figure out which account it might be, you will need to contact an EA Game Advisor: https://help.ea.com/uk/contact-us/new

You can find details on how to do so here: http://help.ea.com/uk/article/contact-ea-help/

Log in with your Origin account and choose "Origin" as Product, your Platform, "Account Management" as Topic and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

Thank you,

Nils