my game got deleted out of nowhere

[Jozzy95]

i don't know what is happening but my game got deleted the second time what is this ?

[EA_Darko · Accepted solution]

You'll need to speak with our live support team in relation to issues like this @Jozzy95.

Darko

[EA_Darko]

What game are you referring to @Jozzy95?

Where has it been deleted from?

Darko 

[Jozzy95]

@EA_DarkoHello my ea fc24 just got deleted 2 time from my ea library . i could re download the game every time but i think it is not normal. Have a nice day Darko.

[EA_Darko]

Where did you purchase it @Jozzy95?

Darko 

[Jozzy95]

@EA_Darko Ea play. My buddy bought the game for me but from the ea play platform with a loyality bonus.

[EA_Darko]

Hey @Jozzy95 how did he purchase the game for you?

Did he have access to your EA account?

Any loyalty discount is only available on the account the game is purchased on, it cannot be transferred.

Darko 

[Jozzy95]

@EA_Darko yes he has because i dont have a credit card and im realy bad with informatics i can only play... but the guy is my childhood friend like we have been best friends for more like 10 years.

[EA_Darko]

Hey @Jozzy95 are you account sharing?

I'm not sure what you mean, did your friend log into your account and buy the game or give you access to his?

What platform is it?

Darko 

[Jozzy95]

@EA_Darkosorry my english is broken.. so yeah he bought the game in my account for me we are not game sharing.

[Jozzy95]

@EA_Darko the platform is PC