empty library

by pakarapoms
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Original Post

Accepted Solution

empty library

★★★ Newbie

Libray empty

 

Last night I have tried to download but not success cause of internet connection.  This morning I try again but my game library is empty, cannot find the game item to downlaod.

what should I do for this case?

 

thank you

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Accepted Solution

Re: empty library

★★★★★ Expert

Hi @pakarapoms

 

Make sure you are logged into the account on which the game/s were registered.

 

And follow the steps indicated by @EA_David from this link if  your game is no longer shows up on your Origin client  http://answers.ea.com/t5/Origin/Origin-Missing-Games-and-Expansion-Content/td-p/4438200 


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.

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Message 2 of 4 (325 Views)

All Replies

Re: empty library

★★★★★ Expert

Hi @pakarapoms

 

Make sure you are logged into the account on which the game/s were registered.

 

And follow the steps indicated by @EA_David from this link if  your game is no longer shows up on your Origin client  http://answers.ea.com/t5/Origin/Origin-Missing-Games-and-Expansion-Content/td-p/4438200 


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 4 (326 Views)

Re: empty library

★★★ Newbie

I am sure I have already log in to origin account.

Message 3 of 4 (299 Views)

Re: empty library

Community Manager (retired)

Hey @pakarapoms

Did the steps that @yahel_1 provided help you resolve your issue?

-Aido

Message 4 of 4 (256 Views)