Why did i get banned

by ck73av2uhb
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Why did i get banned

★★★ Newbie

I was play some battlefield 1 on my Xbox series x i was like 7 and 4.. woke up the next morning I’m banned. They said check my email on why you got banned.. nothing.. i put in the support ticket.. nothing.. can i just a reason for my ban this is frustrating.. like i been around since madden 93 and never cheated.. smh 

Message 1 of 4 (430 Views)

Accepted Solution

Re: Why did i get banned

Hey there,

It isn't possible to help you with bans or suspensions here on Answers HQ.
If you think the ban or suspension was a mistake, you will have to contact EA directly: 

 

  1. Go to https://help.ea.com/en/contact-us/
  2. Make sure to log in to the account you've been banned or suspended on.
  3. Select the product that your account was banned or suspended from.
  4. Choose your platform.
  5. Select 'Manage my account', then 'Banned or suspended account'.
  6. Fill out any additional details.
    • For example, it might ask you if you are playing the game through an EA Play membership.
  7. Click 'Select contact option' at the bottom of the screen.
  8. Click the + sign.
  9. Fill out the attached web form to give us all the details about your ban or suspension.

The process of reviewing your ban or suspension might take some time. Only fill in this form once, sending in more appeals isn't going to speed things up.
You can keep track of the case you made over here: https://help.ea.com/en/my-cases/

This is your ban history: https://help.ea.com/en/my-ban-history/
Please keep in mind: your ban history does not show all bans and suspensions

For any other information on ban and suspensions, please refer to:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 
and
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...


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Answers HQ Guardian

do not work for EA

 

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Message 2 of 4 (411 Views)

All Replies

Re: Why did i get banned

Hey there,

It isn't possible to help you with bans or suspensions here on Answers HQ.
If you think the ban or suspension was a mistake, you will have to contact EA directly: 

 

  1. Go to https://help.ea.com/en/contact-us/
  2. Make sure to log in to the account you've been banned or suspended on.
  3. Select the product that your account was banned or suspended from.
  4. Choose your platform.
  5. Select 'Manage my account', then 'Banned or suspended account'.
  6. Fill out any additional details.
    • For example, it might ask you if you are playing the game through an EA Play membership.
  7. Click 'Select contact option' at the bottom of the screen.
  8. Click the + sign.
  9. Fill out the attached web form to give us all the details about your ban or suspension.

The process of reviewing your ban or suspension might take some time. Only fill in this form once, sending in more appeals isn't going to speed things up.
You can keep track of the case you made over here: https://help.ea.com/en/my-cases/

This is your ban history: https://help.ea.com/en/my-ban-history/
Please keep in mind: your ban history does not show all bans and suspensions

For any other information on ban and suspensions, please refer to:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/ 
and
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...


----------------

Answers HQ Guardian

do not work for EA

 

Message 2 of 4 (412 Views)

Re: Why did i get banned

★★★ Newbie

It’s because I had to do  these verification things and I left the tab open by accident so I never completed them and now I have been transfer banned which I don’t believe to be fair

Message 3 of 4 (247 Views)

Re: Why did i get banned

@willoharro I doubt that was the reason why but eh. just follow the instructions provided by @Phantomlover1717 to appeal it.

Black Champion chinsrus.png

Message 4 of 4 (238 Views)