To verify your EA Account

by oforia704
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Original Post

To verify your EA Account

★ Apprentice

What can I do about it when you barely answer?

 

 

 

Hi oforia704,

 

 

To verify your EA Account, please give this one-time code to your EA Advisor:

code number *****

Your safety and security is important to us. We send these codes to check that we’re speaking with the owner of an account before we make any changes to it.

If you haven’t been in touch with us about your account or your games recently, please contact us right away through  to let us know you didn’t request this code.

If you have any questions about how we help keep your account secure, your EA Advisor will be happy to answer them.

 

We’ll never ask for your password and you should never give it out—Keep it secret. Keep it safe.

Find more account security tips on EA Help.

Gaurav T.
EA Help

 

 
 
Message 1 of 7 (274 Views)

Re: To verify your EA Account

[ Edited ]
★ Apprentice

elivery to these recipients or groups failed:

[edit: email address removed] ([edit: email address removed])
The recipient's mailbox is full and cannot receive messages right now. Try resending your message later or contact the recipient directly.

 

An email was received from your company to verify a code

I am sending a return code and your box is either full
or a return message cannot be sent

Message 2 of 7 (269 Views)

Re: To verify your EA Account

[ Edited ]
Hero

@oforia704 Did you reply to the case email or the one with the verification code?

 

The reason I ask is because in the past I've accidentally replied to the email with the code rather than the case email, which lead to a similar message to the one you've received.

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Message 3 of 7 (255 Views)

Re: To verify your EA Account

★ Apprentice
@אליוטLH
I sent to the email he sent me and this is what I received
Delivery to these recipients or groups failed:

I tried to update my file without success

Pretend that you are surprised that the service is so bad
Message 4 of 7 (245 Views)

Re: To verify your EA Account

Hero
@oforia704 Is the email you replied to the one you've posted here?

The other thing which might be worth a try is seeing if you can update the case in "My Cases", and send the code that way instead.

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Message 5 of 7 (228 Views)

Re: To verify your EA Account

★ Apprentice
@ElliotLH
Message: Case number 162591950 Case number 162678106 Waiting on play I am unable respond to any of emails or update file . I am sending a picture my email that i verify is me and an a code Confirms identification code number User oforia704 I sand an angry email to the ceo company to put an end to my suffering .
Message 6 of 7 (226 Views)

Re: To verify your EA Account

[ Edited ]
Hero

@oforia704 I think you're just replying to the wrong email, as I did the last time I had to send EA Help a code.

 

You can also try responding with the code by resuming your case in "My Cases".

 

I would also be very doubtful that emailing a CEO will get you anywhere. 

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AHQ Guardian - Volunteer Moderator

Message 7 of 7 (181 Views)