The Sims 4

by sparklej224
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Original Post

Re: The Sims 4

★★★ Newbie

Hi.

 

Already settled as Administrator, but the "repair" option when right-clicking the game does not exist.

 

So uninstalled the game. When tying to install it again, got an error message: "ERROR 327683:0". Created the following Report ID: 0852fe628000fbf5.

 

Before, I couldn't play. Now I can't even install the game. It was an expensive purchase, please do something about it. Thanks.

Message 21 of 23 (182 Views)

Re: The Sims 4

★★★ Newbie
It's not an update its installing the game itself.. it'll get to 90 some percent and then it will say error.... and it keeps doing that over and over again and it won't finish downloading and I have no idea what to do... it's been 4 days since I purchased the game and I'm getting very upset..
Message 22 of 23 (166 Views)

Re: The Sims 4

Community Manager

@destinifayth  Hi,

 

First off, make sure that you are running the Origin Client as administrator, so that it has sufficient rights to create folders and write files on your system partition: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

 

Please check out this article here afterwards. We have had reports of downloads reverting when the file system for the partition is set to FAT32. This is due to a limitation, files larger than 4GB cannot be written. Read more about that here: http://help.ea.com/en/article/origin-download-stops/

 

If that isn't the issue, please try to download the game using Safe Mode Downloading. You can activate that by going to Origin > Application Settings > Advanced > Safe Mode Downloading

 

Let me know how you get on afterwards.

 

Thank you,

Nils

Message 23 of 23 (163 Views)