The Sims 4 Update Fails to Download

[hanakamel2004]

The sims 4 latest update won't update! I tried it the first time; it got stuck on 37 and then told me the download failed and I need to check my connection or try again later. But my connection was working fine and i tried several times later, it would keep saying the same things. I restarted my mac a lot and tried repairing the game but it also tells me the download failed when i try to repair it. Anyone please help me I don't know what to do

[KC_Tipin · Accepted solution]

@hanakamel2004

Could you try to reset origin using the steps found at https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/ 

[KC_Tipin · Accepted solution]

@hanakamel2004

Could you try to reset origin using the steps found at https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/ 

[hanakamel2004]

I did that and all my expansion\game packs etc. loaded except the sims 4 game itself which failed at 77% again and i keep trying to refresh and everything but it still won't work.

[hanakamel2004]

@KC_Tipin

[hanakamel2004]

I refreshed it and tried to download it again now but it says to check if the location is available or to restart the download to another location but i dont understand what it means by location