August 2018 - last edited August 2018
YoshiinoYoshi wrote:
They are not wrong, and just because it is working for you does not mean the issue does not exist.
I never claimed that it does not exist. So what is your point?
YoshiinoYoshi wrote:
What I have heard and asked about:
This is only on Macs. PC will not have this issue.
So, this is about the Mac issue. Why do you and @seaberryblue assume that @SunriseSpring is on a Mac?
It still could be the case, but on a Mac the correct term would be running with "root privileges" and not as an Administrator.
As said before, stop discouraging people from troubleshooting. They may have a different issue than you have.
This is @SunriseSpring thread, not yours.
August 2018
I'm going to uninstall Origin and try again.I don't have a Mac or anything like that, all I have is a crappy windows 8.1 laptop.
August 2018 - last edited August 2018
Ok, after we made sure you don't have a Mac, there is no general problem on the Windows side that would cause this error.
If the new installation does not fix the problem, please report back so that we can try to fix this.
August 2018 - last edited August 2018
Is this the first time you use Origin?
Please tell us the Origin version number (Menu top left > Help > about)
If it is not "10.5.24.5022 - 0" download and install this version
If it is:
Log in anyway.
Reboot your machine.
Then restart your router in this way:
Pull the power plug > wait 5 minutes > return the power plug
If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)
Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.
This ports must be open on your Router:
Origin Ports
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900
Clearing your DNS cache. or testing a google DNS could also help.