Server problem?

by SunriseSpring
Reply

Original Post

Re: Server problem?

[ Edited ]

@YoshiinoYoshi

 


YoshiinoYoshi wrote:

 

They are not wrong, and just because it is working for you does not mean the issue does not exist.


I never claimed that it does not exist. So what is your point?

 


YoshiinoYoshi wrote:

 

What I have heard and asked about:

This is only on Macs. PC will not have this issue.


So, this is about the Mac issue. Why do you and @seaberryblue assume that @SunriseSpring is on a Mac?
It still could be the case, but on a Mac the correct term would be running with "root privileges" and not as an Administrator.

As said before, stop discouraging people from troubleshooting. They may have a different issue than you have. 

 

This is @SunriseSpring thread, not yours.  

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 11 of 15 (379 Views)

Re: Server problem?

★★ Novice

I'm going to uninstall Origin and try again.I don't have a Mac or anything like that, all I have is a crappy windows 8.1 laptop.

Message 12 of 15 (323 Views)

Re: Server problem?

[ Edited ]

@SunriseSpring

 

Ok, after we made sure you don't have a Mac, there is no general problem on the Windows side that would cause this error.

 

If the new installation does not fix the problem, please report back so that we can try to fix this. 

 
+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 13 of 15 (274 Views)

Re: Server problem?

★★ Novice

Ok, I re downloaded the Origin thing and still have the problem.

Message 14 of 15 (229 Views)

Re: Server problem?

[ Edited ]

@SunriseSpring

 

Is this the first time you use Origin?

 

Please tell us the Origin version number (Menu top left > Help > about)

If it is not "10.5.24.5022 - 0" download and install this version

If it is:
Log in anyway.

 

Reboot your machine.

 

Then restart your router in this way:
Pull the power plug > wait 5 minutes > return the power plug

 

If that not helps, shut down your Windows firewall and disable the real-time scanner of your antivirus software.. (just for testing purpose, don't forget to activate the firewall and the antivirus software later on.)

 

Should it work after you disabled the firewall, here is a description how to allow a program to communicate through the firewall.

 

This ports must be open on your Router:

 

Origin Ports
TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900

Clearing your DNS cache. or testing a google DNS could also help.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 15 of 15 (221 Views)