Security question problem, need fast some help

by tekpertek
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Security question problem, need fast some help

★★★ Newbie

Hello to the community,

 

a few days before i register an origin account cause of FIFA 18.

Yesterday i try to make some changes in my account (personal infos) but...when i was trying, a message asked me for my security question, i was writting the answer

but it says that is wrong. 

 

This is impossible, im pretty sure for the answer. 

Anyway, the problem is that i tried to contact with EA, nothing happens for hours, its the 3rd day that i tried to contact. 

Phone option is unavailable for my country.

So, what i supposed to do? 

 

Please, maybe an admin can contact me from here?

Im waiting guys, dont forget me.

 

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Accepted Solution

Re: Security question problem, need fast some help

Hero (Retired)

@tekpertek Hello,

 

Sorry, but we cannot help you here on the forums. You will need to contact EA support since only they can help you to solve your issue. Please check this link where you can find various options to contact support:  How to contact EA support

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Re: Security question problem, need fast some help

Hero (Retired)

@tekpertek Hello,

 

Sorry, but we cannot help you here on the forums. You will need to contact EA support since only they can help you to solve your issue. Please check this link where you can find various options to contact support:  How to contact EA support

Message 2 of 3 (244 Views)

Re: Security question problem, need fast some help

★★ Novice

Have them call you instead of waiting for the online chat. I did that and got a call a few minutes later. The online chat seems broken

Message 3 of 3 (192 Views)