Profile Picture Issue [ Edited ]

[doggodlol]

I have an issue with my profile picture. Every single time I apply a new one and reload the page it changes. It's either the blank blue one, or it's my actual one, or both. I've tried it around 200 times and it doesn't work. Anyone know how to fix this?

And if you're just coming to be like "Maybe you should try it 201 times" then just don't comment at all.

Thanks,

-DarthStemm

EDIT: I just found out how to fix it, but the entire background is black, anyone have a fix for this?

[IIPrest0nII]

@doggodlol Would be great if you tell us more information about your problem. We don't know where do you want to change your profile picture? 

[doggodlol]

The main game I play is Star Wars Battlefront. But on origin also, when you click the menu button and the sidebar comes out, the profile picture has a black background. And at the end credits of Battlefront the picture is the same as the one in Origin, the one with the black background.

[Babyhuehnchen]

Hello @doggodlol

that is a known issue. I got mine "fixed" by using microsoft edge, changing the picture, logging out, going to my actual browser, opening the account settings from there.

It seems the error is caused by refreshing it seems.

@IIPrest0nIII already forwarded the problem to a CM a few days ago.

Greetings,

Babyhuehnchen

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[doggodlol]

Still has the black background, I've even just tried re-downloading Origin. It's still broken. Thanks for the try, I'll keep working on it.

EDIT: I fixed the issue, but now when I upload the picture to Origin it does not show up on Origin nor in-game, anyone know how to fix this.

[Straatford87]

@doggodlol

Could you share some screenshots? It will help me get this looked at

Thank you,