Problems with account secret question in origin

[Techsky-bt]

Hi all the world, please your help to solve a problem with my account Origin,
 I forget the answer to my secret question , the i need to change my data in the account.
 How I can solve it ?. excuse the provisional English , it is that this translated by google translator.
 I 'm from Argentina.

[EA_Nils · Accepted solution]

@Techsky-bt Hi,

In order to change your security question and answer, you will need to get in touch with an EA Advisor.

As you are in Argentina, you can follow this article here to contact our Spanish EA Advisors: http://help.ea.com/es/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

Or you can call the support team in Spain directly:

Spoiler

+34 911 230 490

Spanish: 11AM-8PM GMT, Monday through Friday

Last but not least, you can also ask us in Español on our Spanish AHQ forum here: http://answers.ea.com/t5/Origin-Problemas-Tecnicos/bd-p/Origin-ES

Let me know if you have any further questions.

Cheers,

Nils

[EA_Nils · Accepted solution]

@Techsky-bt Hi,

In order to change your security question and answer, you will need to get in touch with an EA Advisor.

As you are in Argentina, you can follow this article here to contact our Spanish EA Advisors: http://help.ea.com/es/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/

Or you can call the support team in Spain directly:

Spoiler

+34 911 230 490

Spanish: 11AM-8PM GMT, Monday through Friday

Last but not least, you can also ask us in Español on our Spanish AHQ forum here: http://answers.ea.com/t5/Origin-Problemas-Tecnicos/bd-p/Origin-ES

Let me know if you have any further questions.

Cheers,

Nils