PING PROBLEM ISSUE WHILE PLAYING ONLINE

by Sarim999169
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PING PROBLEM ISSUE WHILE PLAYING ONLINE

★★★ Novice

I AM FACING PING PROBLEM WHILE PLAYING ONLINE DUE TO EA SERVERS CONNECTING TO PLAYERS WHICH ARE FAR AWAY RESULTING IN HIGH PING 

Message 1 of 12 (211 Views)

Accepted Solution

Re: PING PROBLEM ISSUE WHILE PLAYING ONLINE

Community Manager

He @Sarim999169 please do not post in all CAPS.

 

The next time there will be no reminder not to but a ban.

 

If you are having  issues with your connection, then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Darko

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Message 4 of 12 (185 Views)

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Re: PING PROBLEM ISSUE WHILE PLAYING ONLINE

Community Manager

No need to SHOUT @Sarim999169 we can hear you. 

 

Have you tried any troubleshooting steps, high ping means you are having connection issues on your end. 

 

Darko

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Message 2 of 12 (206 Views)

Re: PING PROBLEM ISSUE WHILE PLAYING ONLINE

[ Edited ]
★★★ Novice

@EA_Darko respected ea there is no problem with my internet if you want to check my internet speed etc we can have a chat on that if you want my problem is that while I play a home game my ping is around 50 ms but when I play on the away pitch the ping goes up to 150 ms

Message 3 of 12 (188 Views)

Re: PING PROBLEM ISSUE WHILE PLAYING ONLINE

Community Manager

He @Sarim999169 please do not post in all CAPS.

 

The next time there will be no reminder not to but a ban.

 

If you are having  issues with your connection, then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Darko

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Message 4 of 12 (186 Views)

Re: Ping problem while playing online h2h

★★★ Novice

There is nothing helpful in this trouble shooting steps I want you to give me the solution not the description you copied from the books . It's so easy to ban instead of helping with the problem than go on I don't care 

Message 5 of 12 (170 Views)

Re: Ping problem while playing online h2h

Community Manager

Issues with your connection are something's you need to work on on your end @Sarim999169 

 

Darko

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Message 6 of 12 (157 Views)

Re: Ping problem while playing online h2h

★★★ Novice

First fix your rude behavior than we will talk 

Message 7 of 12 (149 Views)

Re: Ping problem while playing online h2h

Community Manager

If you are not interested in help @Sarim999169 then there is nothing more we can do to assist 

 

Darko

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Message 8 of 12 (145 Views)

Re: Ping problem while playing online h2h

★★★ Novice

You are not helping instead you are making things complicated running from that fact you can't admit that your servers are responsible for this high ping issue rather than admitting and fixing the issue you are blaming me to fix my internet what a shame 

Message 9 of 12 (135 Views)

Re: Ping problem while playing online h2h

Community Manager

Hey @Sarim999169 if there are server issues then we will have information related to this, you most likely have seen the banners here or tweets our team shares. 

The issues you are having are network or ISP-based, you need to work on improving it, you can speak with your ISP for this.


Darko 

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Message 10 of 12 (131 Views)