My computer can't find the .exe file

[pixielover22]

Every time that i try to download Origin onto my laptop it tells me that it can't find the Origin .exe file

Does anyone have an idea why and/or how to fix it?

[EA_David · Accepted solution]

@pixielover22 Hi, does the install appear to complete, or do you get this error partway through the process. 

I suspect something is blocking the install and this can often be your security software. What anti-virus do you use? Can you try temporarily disabling it then try a fresh install, you can get the installer here: https://www.origin.com/irl/en-us/store/download

Thanks, hopefully we can help to get things moving in the right direction. 

[EA_David · Accepted solution]

@pixielover22 Hi, does the install appear to complete, or do you get this error partway through the process. 

I suspect something is blocking the install and this can often be your security software. What anti-virus do you use? Can you try temporarily disabling it then try a fresh install, you can get the installer here: https://www.origin.com/irl/en-us/store/download

Thanks, hopefully we can help to get things moving in the right direction.