My Account was stolen

by xepp60
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Original Post

My Account was stolen

★★★ Newbie

today i have got an email saying that my email has been changed. this is the only mail i've got and now i cannot login to my origin account. i have even tried to recover my password but when i entered my email, i didnt get any responses to recover my mail. In order to contact you i have created this Xepp60 account.
I have fifa 15 and i can provide the key i bought. What can i do to recover my account. I need help, please.

Message 1 of 3 (308 Views)

Re: My Account was stolen

EA Staff

Please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 2 of 3 (307 Views)

Re: My Account was stolen

[ Edited ]
★★★ Newbie

I was contact live chat  but it  didn't help. He asked me to communicate with international phone. However, it's impossible. I have serials and account informations. I think that's may help. I'm waiting for your answers. Thank's  @

Message 3 of 3 (296 Views)