May 2015
I bought the mass effect trilogy a good while back,and installed it on my laptop. I never registered it on Origin, I just played it from the disk after putting in the product key. When I got a new computer, I tired installing the disks to this one, but it tells me my product key has already been used. I tried re-installing it to my laptop (as I uninstalled all of my games from it) and it tells me the same thing. Because I didn't register the game on Origin, I can't download it, and because it is uninstalled on my laptop, I have no way of registering the product with my account. Is there any way I could get the game installed on this computer, or is there any way to use the product key I have to install the games on this PC? I'm a little heartbroken that I can't just run the game off-disk, seing as I bought it full price. I still have my old product key, and my laptop, even though I've uninstalled the games from it using Revo Uninstaler.
May 2015
You should be able to install the Origin game client software, redeem the code, then download and install the game. If you have difficulty with the code you can contact an Advisor for help.
Origin download: https://www.origin.com/en-ie/download
If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...