[MAC] Cant download origin [ Edited ]

[jessmisty]

I have recently bought some new sims 3 expansion packs to download but was told I needed to download origin first, downloaded it but when i went to open it and install it, it told me it wouldnt work on my mac computer, is there any other way of downloading the games i bought without origin ??????

[caspinwall · Accepted solution]

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@jessmisty wrote:

I have recently bought some new sims 3 expansion packs to download but was told I needed to download origin first, downloaded it but when i went to open it and install it, it told me it wouldnt work on my mac computer, is there any other way of downloading the games i bought without origin ??????

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Hi

To download and install games through Origin:

Download and install the Origin client for Mac and make sure it is up-to-date. If you already have Origin on your Mac but are having problems with downloading or installing games, delete the client and download a new copy (this sometimes fixes issues with downloading). The latest version can be downloaded from here: http://www.dm.origin.com/mac/download

Additional advice on how to download games (thank you Tremayne for this tip):
When downloading from Origin, do NOT use the first install icon. Move your cursor over the game cover and click on the information (letter i) and then click on the install button from there. For some reason, downloads from Origin frequently become corrupted. Using the i reduces the chance of your download being corrupted. If you have already been unfortunate and have a corrupted download, then it is important to remove all traces of this before trying again, by doing a thorough, clean uninstallation first.

Are you running anti-virus software or any clean-up applications? If so, disable these, as they might be deleting files that Origin needs. A fast, stable internet connection will also help you.

Caspin

[rumbutter]

there is a mac version of origin too (maybe you downloaded the  pc version of origin ? ) and no the only to download if you bought digital downloads is via origin i'll post this in the helpers corner to see if our mac player/helper can assist you

[caspinwall · Accepted solution]

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@jessmisty wrote:

I have recently bought some new sims 3 expansion packs to download but was told I needed to download origin first, downloaded it but when i went to open it and install it, it told me it wouldnt work on my mac computer, is there any other way of downloading the games i bought without origin ??????

---

Hi

To download and install games through Origin:

Download and install the Origin client for Mac and make sure it is up-to-date. If you already have Origin on your Mac but are having problems with downloading or installing games, delete the client and download a new copy (this sometimes fixes issues with downloading). The latest version can be downloaded from here: http://www.dm.origin.com/mac/download

Additional advice on how to download games (thank you Tremayne for this tip):
When downloading from Origin, do NOT use the first install icon. Move your cursor over the game cover and click on the information (letter i) and then click on the install button from there. For some reason, downloads from Origin frequently become corrupted. Using the i reduces the chance of your download being corrupted. If you have already been unfortunate and have a corrupted download, then it is important to remove all traces of this before trying again, by doing a thorough, clean uninstallation first.

Are you running anti-virus software or any clean-up applications? If so, disable these, as they might be deleting files that Origin needs. A fast, stable internet connection will also help you.

Caspin

[flamiarrow54]

I did this and it still doesn't work???????

[qzkui36pc8kg]

me too

idk what else to try I've searched everywhere and can't find anything.

[EA_Mako]

Hey there,
 
This thread is quite a few years old and is being locked here to avoid further necroposting.

If you're trying to download Origin for Mac, currently you'll want to use this page: Origin for macOS - Electronic Arts (ea.com)

You can visit our Origin for Mac boards if you run into trouble with that process.
 
Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!