ID changed, forgot security question so i can't change it

by RazorBlade727
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ID changed, forgot security question so i can't change it

★ Novice

Hello,

 

My origin ID changed without asking me and i'd like to change it, however i forgot my security question.

As i live in Croatia i don't know how to contact Origin by phone (as my country isn't on the list).

Thanks for the help!

Message 1 of 3 (227 Views)

Accepted Solution

Re: ID changed, forgot security question so i can't change it

[ Edited ]

@IamSolly @RazorBlade727

 

Your english is good, and the English customer service should be able to fix your problem.

Start, here. If you don't get a chat or callback option use different answers to "Select a topic",  "What type of manage my account issue are you having?" or  "Please tell us a little..." questions and check the times this options are available.

 

If you from a country where call is the only option, you can use a Voice-Over-IP service like Skype for this call. Put your location in the Voice-Over-IP service to UK. (UK number  +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson

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Message 3 of 3 (229 Views)

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Re: ID changed, forgot security question so i can't change it

★★★★★ Newbie

Well you are in the same situation as me Frown

top right of the screen click there and change to your country/another country.

Live chat should appear after you change the country.

They aren't really replying on live chat though Frown.

Message 2 of 3 (217 Views)

Re: ID changed, forgot security question so i can't change it

[ Edited ]

@IamSolly @RazorBlade727

 

Your english is good, and the English customer service should be able to fix your problem.

Start, here. If you don't get a chat or callback option use different answers to "Select a topic",  "What type of manage my account issue are you having?" or  "Please tell us a little..." questions and check the times this options are available.

 

If you from a country where call is the only option, you can use a Voice-Over-IP service like Skype for this call. Put your location in the Voice-Over-IP service to UK. (UK number  +44 203 0141818 (Available 9AM-9PM GMT, Monday through Saturday)

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 3 of 3 (230 Views)