I was wrongly banned

[dingzhen852]

I bought the Battlefield 2042 on Steam, and I only started the Battlefield 2042 after payment, but E emailed me that I violated your sales terms and banned my account

[EA_QueenBee · Accepted solution]

Hey @dingzhen852,

Unfortunately we're not able to help with bans here on the forums, but if you'd like to raise a dispute you can contact our terms of service team with the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this for you.

[EA_QueenBee · Accepted solution]

Hey @dingzhen852,

Unfortunately we're not able to help with bans here on the forums, but if you'd like to raise a dispute you can contact our terms of service team with the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to look into this for you.