I want you to get refund

by lordedamage
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Original Post

I want you to get refund

★★★ Newbie

While I wanted to buy a monthly EA Play subscription, I accidentally bought it annually. I was trying to buy monthly. I did not play or donwload anything. I want you to get refund.

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Re: I want you to get refund

★ Pro
@lordedamage

In this case, you need to contact support to assist your situation: https://help.ea.com/en/help-contact-us/?product=ea-play&topic=update-ea-play-membership&category=man...

Unfortunately, here in the forums we can't do anything with billing and/or subscriptions options. Especially regarding refunds.

Refunds are not available but exceptions may apply under certain circumstances. You could however, cancel your subscriptions as well, whatever works for you in this matter.
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Re: I want you to get refund

Community Manager

All the info related to refunds is here @lordedamagehttps://help.ea.com/en/help/account/returns-and-cancellations/

 

Darko

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