December 2015
I forgot the account security question,
I can reset the password by email. But can't reset security question, can you help me????
December 2015
@mondytaw Hi,
If you forgot the answer to your security question, you will need to contact an EA Game Advisor: https://help.ea.com/en/contact-us/new
Note: Once on the support site, click on the flag in the top left corner and select your country. If yours is not listed, you may need to place an international call. Read more about it here: http://help.ea.com/en/article/contact-ea-help/
Log in with your EA account and choose "Origin" as Product, your Platform, "Manage my account" as Topic and "Manage security settings" to describe your issue to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.
Thank you,
Nils