HACKED ACCOUNT

by nightblade28
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Original Post

HACKED ACCOUNT

★★★ Newbie

My account was hacked i was charged for FIFI 2015 i didnt want it and never got it .Know may account is invailid wy is that?

Message 1 of 4 (212 Views)

Re: HACKED ACCOUNT

Hero (Retired)

Hi.

 

You should report that problem to the Help Center. There, a Game Advisor will investigate what happened and will give you a solution to that. 

 

Hope this get solved soon. Cheers.

Message 2 of 4 (204 Views)

Re: HACKED ACCOUNT

★★★ Newbie
I had the exact same thing today. Charged for FIFA15, but never wanted it. I sent it in to their 'contact us' section and selected 'call me now' and I haven't heard back or been called yet.
Message 3 of 4 (198 Views)

Re: HACKED ACCOUNT

[ Edited ]
★★ Novice

Theres a thread with 31 pages that been going on since December, and every answer you give is directed to your ''help advisors''. Are you even doing anything to prevent this? Do i need to be afraid about losing money due to you not doing enough about this obvious security leak? First time i even heard about it was just now when a clan mate from BF4 noticed someone had bought FIFA15 to her account....why on earth do i hear through her and not from you that my money might be at risk?

 

Regards.

Message 4 of 4 (193 Views)