Game won't play

by gabbystolton
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Game won't play

★★★ Newbie

On the My Games page, my game SimCity will not play. If i hover the mouse over it, the play button is there but it won't let me click it. Does anyone know how to fix this ?

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Accepted Solution

Re: Game won't play

Community Manager

@gabbystolton  Hi,

 

First off, please make sure you start Origin with Administrator rights: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

Next please right-click the game tile under the "My Games" tab and select "Repair Game".

 

Are you able to progress now?

 

If you cannot, please re-start Origin with administrator rights then just right click the game tile and choose uninstall. Next download and install the game once more and report back here.

 

Let me know how you get on.

 

Cheers,

Nils

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Message 2 of 2 (134 Views)

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Re: Game won't play

Community Manager

@gabbystolton  Hi,

 

First off, please make sure you start Origin with Administrator rights: http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/

Next please right-click the game tile under the "My Games" tab and select "Repair Game".

 

Are you able to progress now?

 

If you cannot, please re-start Origin with administrator rights then just right click the game tile and choose uninstall. Next download and install the game once more and report back here.

 

Let me know how you get on.

 

Cheers,

Nils

Message 2 of 2 (135 Views)