Ea Swiss sarl on my Paypal Account

by TaiChiLegend
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Original Post

Ea Swiss sarl on my Paypal Account

★★★ Newbie

see a renewal payment from my PayPal account from "Ea Swiss sarl" but I still cannot access content.

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Re: Ea Swiss sarl on my Paypal Account

Community Manager

Hey @TaiChiLegend did you sign up to be an EA Play member? If so then this could be the reoccurring payment that you are seeing.

 

Darko

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Message 2 of 6 (6,509 Views)
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Re: Ea Swiss sarl on my Paypal Account

★★★ Newbie
@EA_Darko Yes I did, but my point is the payment is not shown when I check payment history and when I try to access EA Play content it says I must sign up for EA Play
Message 3 of 6 (6,501 Views)
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Re: Ea Swiss sarl on my Paypal Account

Community Manager

Hey @TaiChiLegend, for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to take a look at your account with you and advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 4 of 6 (6,499 Views)
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Re: Ea Swiss sarl on my Paypal Account

★★★ Newbie

Hi,

 

I have been trying to delete my account, as I am wishing of not using EA. How can I proceed?

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Re: Ea Swiss sarl on my Paypal Account

[ Edited ]
Community Manager

You can find all the information to delete an account here @FUSCT23https://help.ea.com/en/help/account/close-ea-account/

 

Will lock this thread now as it is quite old.

 

Darko 

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