Convenience store game purchase not working.

[2NTon]

Hi! 

I bought two games recently through 7-eleven here in japan and its been an hour already i still didnt get any game codes in my gmail. Please Help me i dont wanna waste almost 10k yen for nothing. I have my receipt here with me so if needed i can show it to you. Pls help!

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @2NTon .

Best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @2NTon .

Best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko