Cannot reinstall The Sims 4!!

[KHerr111]

I uninstalled The Sims 4 for my origin account in an attempt to allow me to play it again but now it wont let me reinstall the game. The game will successfully install but it wont go any further, it only allows me to install over and over again. Please help me fix this!!!!

[yahel_1 · Accepted solution]

Hello @KHerr111

You need to uninstall Sims 4 complete and then Restart your Pc .

After that please clear the Origin cache here are the steps...
# login in Origin first. 

#click on “Origin” at the top left of origin window and select “Application Settings”.
# in settings window, click on “Advance” button from left side. 
#then you will see there “Delete all game Installer” button. Click on it. 
#click on “Yes” then click on “Close”.

-updating your Origin client...to the latest Beta version /top left Origin menu, Application Settings - General..
- make sure you are the administrator, run the setup file Origin with Admin rights restart Origin.

Now download the  game only, by going to My Games Tab.

All my best.

@yahel_1
I am just a gamer wich trying to help another gamer.
I do not work for EA.

Spoiler

My Opinion is no more important or right than yours.

[yahel_1 · Accepted solution]

Hello @KHerr111

You need to uninstall Sims 4 complete and then Restart your Pc .

After that please clear the Origin cache here are the steps...
# login in Origin first. 

#click on “Origin” at the top left of origin window and select “Application Settings”.
# in settings window, click on “Advance” button from left side. 
#then you will see there “Delete all game Installer” button. Click on it. 
#click on “Yes” then click on “Close”.

-updating your Origin client...to the latest Beta version /top left Origin menu, Application Settings - General..
- make sure you are the administrator, run the setup file Origin with Admin rights restart Origin.

Now download the  game only, by going to My Games Tab.

All my best.

@yahel_1
I am just a gamer wich trying to help another gamer.
I do not work for EA.

Spoiler

My Opinion is no more important or right than yours.