CUSTOMER SUPPORT ISNT FREADLY [ Edited ]

[Mieczyzs]

You are now ready to chat

Spoiler

with Erika Mari.

youhello

Erika MariThanks for contacting EA Customer Experience, my name is Erika Mari. How may I assist you today?

youdo you speaks spanish?=

youhola

Erika MariHi there. I do not Speak Spanish.

youno problem

Erika MariI can give you our Spanish Chat Support.

younono thjanks

youjust continue in english

Erika MariAlright thank you.

youim having an issue with crysis 1

youi discovered that the r}problem is

youi have windows 7 x64..

youand the game download and install an x32 version

youim talking about Crysis 1 in origin platform

youso... i dont know what to do

youare you there????

Erika MariI am here

Erika MariMay I ask what error are you getting?

youif you know about x32 and x64

youmm

youapps and games maded for x64..

youwill not work in x32

you

youand that is the error

Erika MariYes I do know that. As I understand your PC is a win7 64 bit system and Crysis 1 is a 32bit and it will not work on your computer

youyes.. but... there is a x64 version of crysis 1

youso i need origin install that version

youorigin autoinstall x32 version

Erika MariOne moment please

youthanks

youso...

Erika MariI am back.

youok?

youso.,,

Erika MariI talked to our Specialist and was informed that 64 version of Crysis 1 was removed. I have here Steam's how to for running it on 64bithttp://steamcommunity.com/app/17300/discussions/0/864945401070748061/

youahhh

youjajajaja

youi cant believe this

youi have the game in ORIGIN

younot in STEAM

youjajaja

youi just

youjajaja

younono this is epic

Erika MariI meant that they have the workaround.

youan origin support person that recommend custommers to use steam

youthis is too much for me

youi got one question..

Erika MariSteam and Origin are partners in game selling and publishing.

youcan you give me an steam cdkey of crysis 1?

Erika MariYour Key in Crysis 1 will work on Steam

yougive me a moment i will try my key

youthe key does not match

Erika MariMay I ask what is the key you used?

youtanother thing... this doesn work for me

youhttp://steamcommunity.com/app/17300/discussions/0/864945401070748061/

youim using my game product key...

Erika MariWhat is the product key so I can compare?

you7WZRZF

youi think you dont know

you"when you buy a game for ORIGIN... the game is for play in ORIGIN

youso the g ame will not be activated in other platform

Erika MariTry A22JUG

youtthas the problem

youdoesnt work

you:S

Erika MariAnd by the way I checked you did not bought the code in Origin. I'm sorry but there is no way we can make it a 64bit

yoummm

youA22JUG this code you have give to me is WARHEAD CODE

youmm

you"And by the way I checked you did not bought the code in Origin" this has nothing to do whit my problem

youplease just give me a solution

Erika MariI have provided you answers that best fit your concern. If you have no other concerns, I will be ending the chat.

Erika MariThank you for contacting EA Customer Support.

younono

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THIS IS HOW YOUR CUSTOMER SUPORT HELP PEOPLE... THEY DIDNT LET ME TALK AND FINISHED THE CHAT

[iGreaTyrant]

Hello @Mieczyzs 

can you please explain me your issue with your own words, shortly.

Best Wishes,

@iGreaTyrant 

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[Mieczyzs]

Hello and thanks,

The game doesnt works on x64 Operative system... Origin autoinstall it in x32... the customer support says that they dont give x64... so... the game works but only in x32 sistem.. and that is problem of Origin... because they provide this game. i just need they give me the x64 option in Origin Platform

[iGreaTyrant]

Well,

i guess the game is only avail to 32bit OS. 

before i'll provide you the next step, have you bought this game from origin?

Best Wishes,

@iGreaTyrant 

---

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[Mieczyzs]

Thanks!!

No, i buy it in other place but.. only for activate in Origin.

PD: the game is in x64 too, but origin only provide x32.. WEIRD..

[iGreaTyrant]

oww... that's will be a problem...

if you purchased it from origin, you could get your cash back(or at least try).

now,  i don't see a way you will get your cash back. i apologize.

try to contact the guy that sold you the game. its your only chance.

Good Luck and Best Wishes,

@iGreaTyrant 

---

Click  and   if a post was helpful / solved your problem or question. My latest Posts. Make sure you don't break rules, please read the Rules and Guidelines. 

[Mieczyzs]

What a solution man... Origin is a piece of hot sheep