Access

by 158erikkungen
Reply

Original Post

Access

★★ Newbie

Hello
I need to update my EA account with a new email address. I cannot access my old address because I have changed workplaces. When I try to change, a code is sent to my old address that I can't access. How should I do?

Message 1 of 3 (193 Views)

Re: Access

★★★★★ Apprentice
So after two years in EA prison I finally fixed the problem. If you open the EA app on a PC you can log try to login directly via your google account. That finally did the trick and should work for the majority of people here whether you use PS5/PS4/PS3 and PSN or people using Xbox X/S, One X, 360 and gamepass. It sent an email with a security code and I was able to enter it and now my og gamertag is properly linked to my EA account and EA Play via my google gmail login. Thank you EA for finally making a solution to this problem. If I remember correctly this wasn't an option about a year and a half ago.
Message 2 of 3 (186 Views)

Re: Access

@158erikkungen Since this is an account related issue you're gonna have to reach out to EA Help and speak to an advisor: (http://help.ea.com/en/contact-us/)

Black Champion chinsrus.png

Message 3 of 3 (149 Views)