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Delete Xbox 360 Gamertag from EA Account

by straklar
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Accepted Solution

Delete Xbox 360 Gamertag from EA Account

★★ Newbie

Hey Support,

 

I had create a new EA Account for my consoles. And now I have a problem, my xbox gamertag is allready connected with my old EA Account Frown Can you delete my Gamertag from my "old" account? I hope you can do something to help me Standard smile Ohh, and Happy New Year Wink

 

MfG Jason

Message 1 of 3 (3,046 Views)

Re: Delete Xbox 360 Gamertag from EA Account

[ Edited ]
Community Manager

Hi straklar,

 

You can ask an EA Game advisor to merge your accounts.

 

To do so:

  • Go to https://help.ea.com/ 
  • Log in with your Origin account.
  • Click on "Contact us"
  • On the next page select the game you wish help with and click on Go
  • Chose the appropriate options in the drop down menu for "Product", "Category", and "Platform".

Then you will see the available contact options.

 

Check this article for more information: BIOWARE SOCIAL NETWORK ACCOUNT REQUIREMENTS.

 

Hope that helps,

Eve

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Message 2 of 3 (3,011 Views)

Re: Delete Xbox 360 Gamertag from EA Account

★★★★ Newbie

What is the solution?

Message 3 of 3 (815 Views)

Accepted Solution

Community Manager

Hi straklar,

 

You can ask an EA Game advisor to merge your accounts.

 

To do so:

  • Go to https://help.ea.com/ 
  • Log in with your Origin account.
  • Click on "Contact us"
  • On the next page select the game you wish help with and click on Go
  • Chose the appropriate options in the drop down menu for "Product", "Category", and "Platform".

Then you will see the available contact options.

 

Check this article for more information: BIOWARE SOCIAL NETWORK ACCOUNT REQUIREMENTS.

 

Hope that helps,

Eve

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