Inquisition not launching

[SHINKAIRI]

Hi guys. Just got myself Inquisition. Problem is, game isn't launching. Help please.

[Leora85 · Accepted solution]

@SHINKAIRI We'll need more information in order to be of any help. Please see this sticky for an idea of what's useful to include (you didn't even let us know what system you're on).

If you are on PC, please include a dxdiag (instructions for generating and posting a dxdiag can be found in the spoilered section of the sticky linked above). If you are using AVG or Avast antivirus programs, please ensure you have added exceptions for the game, Origin and the game folder in My Documents > Bioware, these programs are known to have issues with the game recently, preventing it from launching.

Thanks

[Leora85 · Accepted solution]

@SHINKAIRI We'll need more information in order to be of any help. Please see this sticky for an idea of what's useful to include (you didn't even let us know what system you're on).

If you are on PC, please include a dxdiag (instructions for generating and posting a dxdiag can be found in the spoilered section of the sticky linked above). If you are using AVG or Avast antivirus programs, please ensure you have added exceptions for the game, Origin and the game folder in My Documents > Bioware, these programs are known to have issues with the game recently, preventing it from launching.

Thanks

[SHINKAIRI]

Hey man. Thanks for the quick answer. Here is what you asked for.

https://hastebin.com/wadotubopa.tex

1* Using PC. Windows 10. GTX970m. Core i7. 8GB RAM. 250 SSD. Origin is installed on my D: drive though, which is an HDD.

2* I am using Avast. How do you add exception?

3* I am using DMZ on my router and so it cannot be a port forwarding or firewall issue.

4* Disabled Origin in-game.

5* All drivers are up to date.

6* Registry is clean and free of redundancies.

7* Nothing is running in the background.

8* I have a 64bit system but DxDiag wouldn't show the option "run for 64bit". Maybe that's important... idk...

Cheers !

[Leora85]

@SHINKAIRI I have never used Avast, so I will defer to this post for instructions on adding an exception to it. Remember to add exceptions for the game, Origin and the game folder in My Documents > Bioware. You may need to redo this if there's an update to Origin or Avast (or the game, but that's unlikely to happen).

The 64 bit button in dxdiag might be missing because you're using windows 10, I'm not sure as I don't use it.

Try adding the Avast exception, let us know how you go.

[SHINKAIRI]

Adding exceptions on Avast worked. Thank you so much. All best.