February 2017 - last edited February 2017
I've been playing dragon age:inquisition on my 5-years-old, windows 7 laptop, having no big issue(Well even with the worst graphic setting it took more than 5 min to just load a single map each and every time, super laggy, but still somewhat playable. I did play for 249 hours in that condition.)
So when I bought a new windows 10 laptop, with better spec than the last one, I was hoping that maybe from now on loading screen would take 3 minutes at a time or something along that line. Apparently, I was wrong. Cause it wouldn't even start.
I looked it up, searched for a bit, also tried to run other games to make sure that this is a problem of inquisition, not my new laptop. Other games didn't seem to have much of a problem other than making my time fly. That means the problem is most likely between my windows 10 laptop and dragon age inquisition.
Next thing I did was following advice of people online about similar issue. I updated direct X, updated graphic card driver, started the game with windows 7 compatible setting, erased license file of the game, reinstalled origin, reinstalled the game, not using AVG from the first place, and some more things that I'm really sure about. Still not working, crashing even before the logo screen.
After that, I'm not sure what I should do next. Well, some of the answers of similar problem required DxDiag log, so I found mine, though I have no idea what to do with this. Could anybody help me with this? This is my DxDiag log
Well, it seems like I really should have studied a bit more before buying a laptop. Too bad
Solved! Go to Solution.
February 2017
The game is not supposed to run correctly on low end (Intel) video devices, sorry!
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Display Devices
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Card name: Intel(R) HD Graphics 620
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Dedicated Memory: 128 MB
Required:
Graphics Card: AMD Radeon HD 4870 / NVIDIA GeForce 8800 GT
Graphics Card Memory: 512 MB
February 2017
The game is not supposed to run correctly on low end (Intel) video devices, sorry!
---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 620
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Dedicated Memory: 128 MB
Required:
Graphics Card: AMD Radeon HD 4870 / NVIDIA GeForce 8800 GT
Graphics Card Memory: 512 MB
February 2017
Oh... that's disappointing. Guess I should buy a desktop soon. Thanks for the answer!
February 2017
Desktop PCs cost less to use, over the long haul, than laptop computers, since they allow upgrades, while the most important part, video, cannot be upgraded on the laptops.