Re: Dragon Age Inquisition won't start (PC)

by EA_David
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Original Post

Re: Dragon Age Inquisition won't start (PC)

★★ Novice

I think, only AVG do this bug, first i just disable Avast and nothing happend, than i uninstal Avast and voala...it works fine Standard smile 

Message 11 of 45 (11,654 Views)

Re: Dragon Age Inquisition won't start (PC)

Community Manager

Excellent, thanks for the update!

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Message 12 of 45 (11,643 Views)

Re: Dragon Age Inquisition won't start (PC)

★★★ Newbie

Thanks for the advice, but does that mean I shouldn't use avast now?

Message 13 of 45 (11,589 Views)

Re: Dragon Age Inquisition won't start (PC)

★★★★★ Expert

@mazikeenxquinn wrote:

Thanks for the advice, but does that mean I shouldn't use avast now?


If you don't know how to make exceptions with it, you shouldn't use any AV that you cannot understand how it works. 

Message 14 of 45 (11,581 Views)

Re: Dragon Age Inquisition can't start (PC -- onboard video)

★★★ Newbie

I have logged over 192 hours playing DAI, but haven't played in the last 18 months. When I tried playing today I got the same problem [black screen for 1-2 secs then window closed]. I also tried the common solutions, but Fred_vdp led me to the one that worked for me. My problem was all of the patches done by Avast. I added DAI to the exclusions list and now it works fine.

 

For those who don't know how to add an exclusion, here are the steps.

1-open the Avast User Interface

2- Open the Settings/General

3- Scroll down to Exclusions

4-Browse to C:\Program Files (x86)\Origin Games\   and select the box for Dragon Age Inquisition

5-You may have to Click on the Add button  to add the game to Exclusions.

6-Click OK and you are all set to go.

 

I hope this works for you as well as it did for me.

Message 15 of 45 (11,170 Views)

Re: Dragon Age Inquisition won't start (PC)

★★★★★ Newbie

Hi, I've disabled my Antivirus and now the game is working. Check this and if it work put your game as exception.

Message 16 of 45 (11,053 Views)

Re: Dragon Age Inquisition won't start (PC)

★★ Novice

Finally got around to installing DAI on my new gaming system and after 24+ hours of downloading all the DLC I get to run the game only for it to close after briefly flashing up a small DAI window! Thankfully this was the first thread I found when searching for a solution and, after adding the DAI folder as an exception in Avast, the game runs just fine! Standard smile

Message 17 of 45 (9,694 Views)

Re: Dragon Age Inquisition won't start (PC)

★★★★★ Expert
Message 18 of 45 (9,677 Views)

Re: Dragon Age Inquisition can't start (PC -- onboard video)

★★★ Newbie

@MRStargazer thanks so much for the assist and the exclusion assist with AVAST. DAI works perfectly now.

Message 19 of 45 (9,593 Views)

Re: Dragon Age Inquisition can't start (PC -- onboard video)

★★ Novice

I had the same problem.

After reading through this thread I added not only the C:\ProgramData\Origin\LocalContent folder to the exceptions, but also the entire C:\Program Files (x86)\Origin Games\Dragon Age Inquisition\ folder to the exceptions in AVG and it seems to have solved the problem.

Message 20 of 45 (9,200 Views)