Crashing on Startup

by mjolnir357
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Original Post

Re: Crashing on Startup

★★★ Newbie

I am also getting this same thing. I played the game a few times without any errors or problems at all. Now all it does is go to the black loading screen before the Bioware logo, and then crash back to the desktop without any kind of error. Odd, since I was able to play it, shut down my computer, come back and play a few times before, and now it won't work at all. >.O

 

Here is my dxdiag http://hastebin.com/noqiditaye.tex

 

Would love if this game got working again. I got up to lvl 13(If that tells you how much I have been able to play before this happened) and now I can't play anymore D:

Message 11 of 120 (12,041 Views)

Re: Crashing on Startup

★★★★★ Expert

Two things, one more important than the other.  First, AMD has some newer drivers particularly for this game.  Second, if you are not using the audio processing capability built into that Radeon, you should disable that audio option in the device manager. 

 

 

Message 12 of 120 (12,011 Views)

Re: Crashing on Startup

★★★ Novice

Same problem, opens briefly then rght back to desktop

http://hastebin.com/cuxeyeyese.tex

Message 13 of 120 (11,828 Views)

Re: Crashing on Startup

★★★★★ Novice
Message 14 of 120 (11,828 Views)

Re: Crashing on Startup

★ Novice

I'm also having this issue. Yesterday I was playing DA inquisition just fine no issues, running the game on ultra, today I get home from work after a long day and nothing. I select play the icon comes up as if starting then instantly crashes no errors nothing. I was 60 hours into the game and now I can't even play it why does this alway happen with EA games. I've had issues with mass effect games, battlefield games are the worst, I've even had problems with origin in the past, but now with Dragon Age. I updated my drivers, restarted everything, tried troubleshooting from other forums nothing worked. Contacting EA support was a waste of 2 hours. I spend hard earned money on games like this I expect them to work. 

 

 

http://hastebin.com/pididojamu.tex

 

Message 15 of 120 (11,813 Views)

Re: Crashing on Startup

★★★ Newbie

I have a similar problem where it was working this weekend but now it crashes on startup.

 

http://hastebin.com/ikizahuyuj.tex

Message 16 of 120 (11,795 Views)

Re: Crashing on Startup

★★★★★ Newbie

Game will go through the Bioware logo screen, show the saving icon then black except for the cursor. Nothing else happens and I have to close the program via taskmaster (then the program says not responding etc.)

 

http://hastebin.com/opokezolem.tex

Message 17 of 120 (11,786 Views)

Re: Crashing on Startup

★★★★ Novice

Same here. I downloaded the game over the last 2 days and when it was ready and I launched it, it crashed without error message.

Event viewer shows one error entry:

 

Faulting application name: DragonAgeInquisition.exe, version: 1.0.0.0, time stamp: 0x545d333f

 

Faulting module name: d3d9.dll, version: 6.3.9600.17415, time stamp: 0x54505402

 

Exception code: 0xc0000005

 

Fault offset: 0x00000000000224f5

 

Faulting process id: 0x1994

 

Faulting application start time: 0x01d0094619ee4bb8

 

Faulting application path: C:\Program Files (x86)\Origin Games\Dragon Age Inquisition\DragonAgeInquisition.exe

 

Faulting module path: C:\WINDOWS\system32\d3d9.dll

 

Report Id: 5be77cfc-7539-11e4-825d-600292630c96

 

Faulting package full name:

 

Faulting package-relative application ID:

 

 

My dxdiag also shows no errors (except for the dx setup paramenters not found). Since I am on a Surface Pro 3, I installed the latest Intel driver (not the MS issued one)  - if Windows Update does not solve the issue, I will try to roll back to the standard driver and check if that helps.

 

Here is my hastebin: http://hastebin.com/kolavutimu.tex

Message 18 of 120 (11,747 Views)

Re: Crashing on Startup

Message 19 of 120 (11,740 Views)

Re: Crashing on Startup

★ Novice

Anyone solved this problem before besides Terroriza? 

Message 20 of 120 (11,707 Views)