October 2014
October 2014 - last edited October 2014
I am having this problem as well for DAO...
Can't register the game on the old BSN site, although I was able to activate promotional DLC which I installed manually. BSN does not accept the product code that origin displays for the main game though.
Not sure if it is related, but if I try to start DAO with Origin set to "Offline," I get a window telling me I need to activate the game, although I have followed the prompt each time.
edit: brought here via google and saw all the DAO talk and posted before I realized this is in the DA2 forum.
November 2014
Same problem here, really frustrating
November 2014
Same problem here
Ea customer service doesn't seem to care .. lots of people have that problem we just want to register our game is that too hard to solve?
November 2014
+1
November 2014
Tried using the code on the back of the manual in Origin and got the Black Emporium....even though there is a paper code in the box for that exact thing. Seriously WTF, now let me wait for this live chat for 30 minutes and try and get this sorted. I love buying games only to be treated like a criminal, only to for their procations to cause more problems then actually do anything.
November 2014 - last edited November 2014
I had this problem with DA: O. Had to spend an ungodly amount of time explaining and re-explaining to a tech. Finally got it solved - he had to get a supervisor and enter a fake code somewhere, I think - but it was ridiculous how long it took to get the basic problem across.
I've just purchased DA2 and have the same thing going on. Purchased through Origin, no code in the email, nothing on the website, and the product code inside the Origin client does not fit the format required to redeem any of the DLC.
This help page is a lie: http://help.ea.com/en/article/how-to-redeem-a-promotional-origin-store-code/
January 2015
Same problem here (With Origins). I'm contacting Help via Live chat, we'll see what happens.
January 2015
I am having the same problem as well. I want to register on BSN so that i can download The Stone Prisoner DLC for free but it seems when i entered the product code it says code invalid.
April 2015
B ump. Got the Humble Bundle with Dragon Age: Origins and I need a cd key. Still dead or has this been resolved?