Problem getting Dragon Age 2 to start- crash on launch

by Blastocyst
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Problem getting Dragon Age 2 to start- crash on launch

★ Novice

When I start the program, it immediately crashes.  When trying to start it through origin, it gives a warning that a 1.72MB DL is in process and may cause problems if I proceed anyway.  When looking at the DL queue, it has nothing in it.  I have the crash report listed below:

 

Problem Event Name:    APPCRASH
Application Name:    DragonAge2.exe
Application Version:    1.4.8524.0
Application Timestamp:    4f1e9fb5
Fault Module Name:    nvwgf2um.dll
Fault Module Version:    9.18.13.4195
Fault Module Timestamp:    56ab29bc
Exception Code:    c0000005
Exception Offset:    00541ae8
OS Version:    10.0.10586.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    bdcb
Additional Information 2:    bdcb33e65a9843796b7ec31cc25bda3b
Additional Information 3:    b1e9
Additional Information 4:    b1e9e5e7403b4fc1f3fdca02e40d62b6

Extra information about the problem
Bucket ID:    833b3cc0280eab869c33da6ebd288a29 (108033060971)

 

 

Hopefully you can let me know what to do with this...

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Accepted Solution

Re: Problem getting Dragon Age 2 to start- crash on launch

★ Novice

Launched it in DX9 and got it to load.

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Re: Problem getting Dragon Age 2 to start- crash on launch

Hero

@Blastocyst Moved to the DA2 board for you, hopefully someone here will be able to help. In the meantime, I suggest taking a look at the stickies at the top of the board, there might be something helpful there.

It might also help us if you could include a dxdiag (you can find instructions on how to generate and post a dxdiag report here, in the spoiler section), and if you're using any mods that might be helpful for us to know too. Standard smile 


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If a post solves your issue, please mark it as solved, it may help others with the same issue in future. Standard smile


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Re: Problem getting Dragon Age 2 to start- crash on launch

Community Manager

@Blastocyst Hey, that fault module is an nvidia driver, can you try a clean install of your graphics card drivers?

 

http://help.ea.com/en/article/finding-devices-and-updating-drivers/

 

Thank you. 

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Message 3 of 5 (972 Views)

Re: Problem getting Dragon Age 2 to start- crash on launch

★ Novice

Launched it in DX9 and got it to load.

Message 4 of 5 (1,056 Views)

Re: Problem getting Dragon Age 2 to start- crash on launch

★★★★★ Expert

Glad you got things sorted.

 

NOTE TO OTHERS:  Just because your OS or a particular game can support DX-11, (or beyond) doesn't mean your graphics card can. Nerd

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