troubleshooting Origin

by sunwisecircles
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troubleshooting Origin

★★★★★ Apprentice

I have some trouble shooting steps from online chat to help repair Origin.

(STEP 1) For Windows 7

control panel-->appearence and personalization--->folder options--->views--->show all the hidden folders

(Step 1)

Press Windows and E at the same time.
Then click on view-->options-->views in the small window
Then select sho hidden folders and files and then, apply and ok,


(Step 2) for 7, 8 10

Please access your "C" drive.
Program data-->origin-->delete everything except Local content.

(Step 3)

Please access your "C" drive.
Users-->Your user ID folder-->App data-->Local and delete the origin folder inside it

(step 4)
Please access your "C" drive.
Users-->Your user ID folder-->App data-->roaming and delete the origin folder inside it

now please restart the PC

 

I've got the hidden files showing but I'm not sure what is meant by local content. And would it be in Origin file or Origin Games file?

 

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