Connection failed. please check your internet connection.

by Steamisbest1
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Original Post

Re: Connection failed. please check your internet connection.

[ Edited ]
★★ Novice

Hi Barry,

 

no, the activation manager fails before installation.

It seems it fails during Product ID check or, what is more probable, during hw check...

 

Can you please suggest, why it returns  "false" result at the GPU?

 

thanks

 

gabor 

Message 11 of 14 (455 Views)

Re: Connection failed. please check your internet connection.

★★ Novice

Hi Barry,

 

does the activation manager checks HW requirements?

 

Please respond!

 

 

Message 12 of 14 (433 Views)

Re: Connection failed. please check your internet connection.

★★ Novice

Hi,

 

it activated. Did nothing special. The Activation manager said: "Activated".

 

 

Message 13 of 14 (426 Views)

Re: Connection failed. please check your internet connection.

Community Manager

@Yogsogg0th0

 

I'm not 100% sure the activation manager checks hardware requirements. I looked at your account and do not see anything obviously wrong. If you are still having a problem playing, can I ask you to contact us for on-to-one help?

 

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

 

Thanks.

barry.png
Message 14 of 14 (418 Views)