March 2017
already tried these, you got me to try them on the 3/13
and I've already tried reinstalling the game back to the default location on the C drive
but I've ran them again and it's till not working and I also reinstalled it again on the C drive and again still not working
March 2017
Apologies for repeating those steps.
Can I ask you to remove all peripherals other than your mouse and KB and retest.
Ideally, you would also try testing with a spare, basic mouse and KB.
This worked for the player on this thread: http://answers.ea.com/t5/Dead-Space-3/FIXED-Dead-Space-3-press-any-key-to-start-not-working/m-p/4472...
March 2017
that was one of the first things that I tried as mentioned in my initial post
"(when trying - http://answers.ea.com/t5/Dead-Space-3/Dead-Space-3
the game registers my kb/m inputs just fine (unlike the users issue you linked to where i wasn't registering their KB inputs) its that when i press any button the game tries to check for saves for about 1second and then CTDs with the error that the game has stopped responding
and i dont have a spare kb/m to test as i dont use kb/m to play most games
March 2017 - last edited March 2017
In the past, I have seen BEX (buffer overflow exception) error be due to a RAM issue. It may be worthwhile running a RAM checking utility or removing all but one RAM stick and testing if you are up to it. I am running out of troubleshooting here really.
March 2017
ok I ran windows memory diagnostics and that detected no issues with my RAM
I then unplugged the RAM and tried each stick in each slot i.e stick 1 in slot one, test game, shut down, then stick 1 slot 2, test game, shut down, stick1 slot 3, test, shut down, stick 1 slot 4, test, shut down
then I did the same thing for stick 2 and on all 8 attempts it still failed to launch
I thought of another thing to try, I removed my SLI bridge and launched the game just to test and that didn't work, then I tried to unplug the second GPU entirely from my system and again it still wouldn't launch with just the one GPU
March 2017
Further research brings me back to the 360 controller being the issue. I understand you want to use that, but even just for testing purposes can you disable it and retest.
March 2017
disabled and uninstalled the "HID-compliant game controller" as mentioned in the post and I also disconnected the 360 controller to make sure and still got the same issue sadly
March 2017
I think we have reached the point in the troubleshooting process where I need to redirect you to one of our technical specialists. They have the ability to try steps with you much more quickly and can request specific info from you that I cannot here on a public forum.
You can point them to this thread to get them up to speed on your case and to prevent duplication of steps.
I'm sorry I couldn't help you directly to resolve your issue.
Click the following link to make contact with an EA Game Advisor and subsequently a tech specialist if required: https://help.ea.com/en/contact-us/
Barry.
March 2017
many thanks for trying Barry, I'll contact one if the tech specialists at a later date, got Mass Effect Andromeda to keep me occupied now.
thanks again for the help
March 2017
You are welcome, sorry again I couldn't get this going for you. If you do get it resolved, can I ask you to post the steps that help here?
Thanks.