problem with activation code

by mahmoudshatla
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Original Post

problem with activation code

★★★ Newbie

now i have bad broblem with my activation code >>> my problem is i buy collection of games from origin in date ( september 23, 2013 ) and i received  all codes in my emil and now when i finished download one game from collection called (  dead space 3  ) origin want product code when i check my email and i enter product code origin say (this code has been used ) now i want know whai is the probelem>>>  by the way the game is running usual and i can play too but what want product code ? >>> is it problem with online mode or no problem coze the game is running usual in offline mode?? thanx 

 

Message 1 of 3 (177 Views)

Re: problem with activation code

Hero (Retired)

To solve your problem, you will need to contact Origin/EA support. They will help you with this problem. To contact them, see the steps below:

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

Click the following link and log in: https://help.ea.com/en/

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.

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Message 2 of 3 (176 Views)

Re: problem with activation code

★★★ Newbie

nice but i want know what you will do  after collecting xp ?

Message 3 of 3 (170 Views)