in Chapter 17, the second translator door won't open

[john41406]

In Chapter 17, at the second translator door, I'm putting in the correct code, but the door won't open when I walk up to it; it lights up when I walk up to it, but I don't think it lights up all the way; I looked online, and it it looks like there should be 3 large, blue circles that light up when I walk up to it and then it opens up; on my game, when I walk up, I only get two large circles and it doesn't open;  and I did download the software update.

[LoSkana]

Same for me! I'm playing on PC, and I tried to reload to the last save and to reload the entire chapter. Any help?