Re: can't connect to ea server on xbox 360

by EA_Bastian
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Original Post

can't connect to ea server on xbox 360

★★★ Newbie

This has been happening with all my EA games. I just want to play Dead Space

 

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Re: can't connect to ea server on xbox 360

Community Manager (retired)

@hidintheshadows Please check the following workarounds and keep us updated if that helped you to sovle your issue:

 

Please enable the following online ports on your connection:
TCP: 53, 88, 3074
UDP: 53, 88, 3074
For specific instructions on how to open your ports, please visithttp://www.portforward.com/ or contact your router manufacturer.

 

To make sure that no corrupt data causing your issue, you should clear your cache:

  1. From the dashboard, click on My Xbox.
  2. Select System Settings.
  3. Select Storage.
  4. Highlight Hard Drive Device.
  5. Press Y to select Device Options, then Clear System Cache.
  6. Reboot your console.

Cheers

Basti

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