December 2016
I own 2 copies of Dead Space 3 on the 360, which I fired up just this comment... They have 3 resource packs now. One for 10, one for 30 and one for 60, a normal, an ultra one and an epic one. Me and my son really enjoy that game (I suppose I should say it's really me :P) Just recently, a friend of mine wanted to try this, and my son and I built some beastly computers, so we thought we'd buy a few games to go along... We already have done Dying Light and Far Cry 4, Alien Isolation... we thought we'd go back to some originals, and Dead space was on special! So hey! So I bought a total of 3 copies. We're all a bunch of nerds anyway. We started on hard since, well... We're hardcore nerds. And.... Well, game's fine at the beginning, but when the benches show up, I think those ration seals... THEY'RE REALLY PART OF THE GAME. HULLO. 3 games, with DLC content in the shops still fully available, but with in game ration seals that DO NOTHING. Then I turn around with my old * XBOX 360, and they added stuff, seriously... Please fix it.
December 2016
Recently had a chat with one of their representative, they said they were working on a fix. Let's hope it comes sooner than later. Had time to beat it on hard with my son, already going on our second play through and we're gonna go for impossible difficulty since hard was getting rather easy with the proper guns... We got over 300 unused ration seals... Yup. Well... Just thought I'd mention it's still not fixed.
February 2017
Bit of a necro here.
Looked everywhere for answers as to why I couldn't see the Resource Packs while my friend could and no one was able to provide a clear answer or workaround to make it work. I've managed to fix it when someone hinted that the option was only available for US users.
Problem: Resource Packs are unavailable.
Answer: The Resource Packs tab is Region Locked to only work in certain countries, notably the USA.
Workaround: Connect to a VPN to exchange your Ration Seals. Connecting to a network in the USA worked for me. Log in to the game normally, agree to everything the game gives you as errors in terms of connection issues if there's any and make your way to a Weapon Bench. The tab should be available for you to redeem your rewards.
Tunnel Bear as a free service worked for me but it's probable that other VPN Networks also work. Just set up a free account, you don't need to pay for it. It's limited to 500 MB traffic per month but you'll only use about 5 MB.
General usage for this is simply claiming your rewards, disconnecting from the VPN and uninstalling if you don't plan to use it anymore.
Note: as it was stated a bit everywhere on the internet I'll include this here for any new player; buying the 30 ration seal pack gives you better rewards overall than the 60 ration seal one.
April 2017
shame years later this problem is still here i can acess dlc menu but no option for resource packs, guess no reason to do all the game modes or go for collections
May 2017
It's still not fixed on PC. And by that I mean it works just fine on XBOX 360. Dunno about PS3, but my guess is it works there as well. So really, it must be as simple as they don't wanna bother to fix it. And no, I won't settle for going through some third party to buy things that I should have access in game. Although thank you for finding that solution, I'm sure some people will be thankful, however I think I'd rather play it when all it's features are all there, you know? I really liked me some rations seals. Now they're just... Well, they're stacking.
July 2019
July 2019
June 2021
July 2021
I have this game on PS3, and ration seals have always worked there. As a test, I loaded it up just now, and checked. On PS3, resource packs are available to purchase with ration seals.
I purchased Dead Space 3 on Steam, thinking the same features would all be available, but this particular feature does not appear on my Steam version, and I'm located in the USA. Sad this still isn't fixed, because this seems to be the only way to get the MKV weapon parts.
Things I've tried:
Reinstall Origin
Reinstall the game
Enable Origin In-Game
Disable Origin In-Game
Disconnect from the internet
System is a high end, Windows 10 PC, with wired, gigabit internet.
August 2021
August 2021. Still hasn't been fixed but oddly enough a streamer showed me that it does work for him live on his stream. The stream ended before he answered my question as to if he had the Awakening DLC installed. When he choose to use the rations the menu went straight to the Resource tab and he was able to use the rations. We are both in the USA. Both in the Midwest. Neighboring states. Yet, it doesn't work for me. If I had known this before I bought the bundle then I would not have bought it. The packs still work on the PS3 but I do get a connection error after about two purchases. Then I have to shut off the PS3 and try again later.