Origin In Game Unavailable

[dukesmike]

I have contact live chat customer service 6 times, none of them solved this problem.

Based on their instruction and my research on Google, I have tried the following, and finally they ask me to post a thread here and FINALLY admited there's something wrong with their game or Origin Client, but not my system!

EA! YOU SHOULD REALLY FIX THIS FOR US! I HAVE WASTED 72 HOURS ON THIS!

1. Install/Re-install Origin Client several times, include using CCleaner, Revo Uninstaller, manually uninstall, Windows safe mode reinstall;

2, Install/Re-install DS3 several times, include using CCleaner, Revo Uninstaller, manually uninstall, Windows safe mode reinstall;

3. Check/Uncheck Origin In Game both in Game properties and Application settings;

4. Uncheck Notifitions;

5. Tried using full screen, windowed full screen, windowed in DS3 game setting with and with out turning on vsync;

6. Add TCP and UDP ports;

7. Disable all my other services, antivirus software, firewalls;

8, Repair/Update DS3;

9. Upgrade DS3 to limited version;

10. Clean DNS.

11. Restart router;

12. Disconnect/Reconnect wireless internet, using cabled internet;

13. Went to my friend's house using their internet;

14. I can't even remember how many steps I have taken during last 72 hours...

After all these steps, I got this:

You are now ready to chat with Abhishek.

AbhishekThanks for contacting EA Customer Experience, my name is Abhishek. How may I assist you today?

youOrigin In Game Unavailable for my Dead Space 3

AbhishekDon't worry; I'll do my best to figure it out for you.

Abhishekhave you enabled that from origin settings?

youyes

AbhishekOkay.

AbhishekAre you playing on windows 7?

youyes, win7 64bit

AbhishekThanks for details.

AbhishekBefore we proceed further may I have your email address and first & last name please to locate your account?

you------------------------------------------------

AbhishekThanks

AbhishekDid you tried manually uninstalling the origin?

youyes

AbhishekOkay.

AbhishekCould you please collect the updated Dxdiag using help ofhttps://help.ea.com/article/how-to-gather-dxdiag-information ?

AbhishekAlso take updated MSinfo using help ofhttps://help.ea.com/en/article/how-to-find-and-attach-your-msinfo

youattached

AbhishekThanks.

youall attached

AbhishekI am going to discuss your case with our specialist team. It might take up to 5-10 minutes to get reply from them. Do you mind holding for some time while I discuss the case?

youok

AbhishekThanks.

AbhishekIt is taking longer than expected; please allow me few more minutes. I appreciate your patience.

youok, 5:49am already

AbhishekThank you for waiting, I appreciate your patience.

AbhishekThere is no issue with the system settings. (So why after I did all those s**t and you told me my system setting was correct? I have provide this file once earlier!)

youthen?

Abhishekit seems that it is an ingame bug.(and finally admited it was not my problem. Why not ealier before I made those changes to my system?)

AbhishekI am going to report this to our concerned team.

youthere should be something wrong with your game or your Origin Client problem

AbhishekI am also requesting you to please post this on our our forum. The best way to get this information straight to our developers is through the forums. The Developers review the forums regularly as it is the best way to gather suggestions for the games and improvise them.

AbhishekThe link is http://answers.ea.com/t5/Dead-Space-3/Origin-In-game-not-working/m-p/1402746#U1402746

youjust reply this or start a new one?

AbhishekYou may reply in the running thread.

AbhishekThat will help you to get the reply quickly.

youbut the one you gave me is solved

AbhishekOkay.

AbhishekSo, please start a new thread.

AbhishekIs there anything else I can help you with today?

youno, i'm so tired...

AbhishekIf you need help with anything else, please feel free to contact us anytime!

AbhishekBye.

youI'll go to sleep after posting

AbhishekTake care.

AbhishekThanks.

The chat session has ended. Please contact us again if you need further help.

PLEASE PLEASE PLEASE PLEASE FIX IT!!!

[dukesmike]

still no one come out and fix this issue?

[EA_Barry]

Can you check if the newly released version of Origin has any effect on this?

[dukesmike]

Hi Barry,

I have tried update my Origin and my game, it's not working.

I also tried Origin Beta vision, but that made things even worse, I could not even run the game!

I got no problem for other games such as BF3, BF4. only DS3 has this problem.

[EA_Barry]

@dukesmike 

We released a new version of Origin last night that should help you with this:

1. Make sure your game is closed 
2. Make sure Origin In Game is enabled (Origin menu - Application Settings - Origin In Game)
3. Close Origin
4. Download a setup file from the following link: https://download.dm.origin.com/origin/forum/RL-3279/OriginSetup.exe
5. Run the downloaded file
6. Try to launch the game again

Source: http://answers.ea.com/t5/Origin/INFO-Request-Games-not-opening-after-latest-Origin-update/td-p/44355...

[SpacemanJimmy]

I had this problem and it was really frustrating, I tried contacting EA support and they didn't know how to fix it.

Did some fiddling around.

Long story short:

EXIT STEAM.  (worked for myself, and friends that I had test it)

Steam somehow conflicts with Origin's overlay.  Probably by design.  *shakes angry fist at EA*.