Re: No Redeem Code

by enntropy
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Original Post

No Redeem Code

★ Novice

Just bought a copy of Dead Space 3 for Xbox 360, played through the single player, went to play online co-op and it's asking for a redeem code which says it's on the manual, only the game didn't come with a manual, just a little white piece of paper.

 

Am I missing something?

Message 1 of 3 (156 Views)

Re: No Redeem Code

Community Manager (retired)

You should try to re-download your Online Pass:
The following information will guide you on how to re-download an existing Online Pass for your system.

For the Xbox 360:

  1. Start your Xbox 360 system
  2. Sign into the Xbox Live account that originally downloaded the Online Pass
  3. Press the 'Guide' button in the top-middle center of your Xbox 360 Controller
  4. Navigate to the 'Settings' Menu
  5. Select 'Account Management'
  6. Select 'Download History'
  7. Locate the entry for the Online Pass you wish to re-download
  8. Choose to download the Online Pass again

NOTE: If you still continue to experience an issue after working through these steps, you may need to uninstall all non-save game content related to the game in question. Once this is done, re-attempting these steps should help fix the issue.

 

Please keep us updated.
Basti

Message 2 of 3 (155 Views)

Re: No Redeem Code

★ Novice

maybe I am misunderstanding your proposed solution... but I never downloaded on online pass for the game in the first place, I can't, since I don't have a redeem code for it... 

 

your answer and my original question seem unrelated?

Message 3 of 3 (153 Views)