Lost Account [ Edited ]

[CrusaderRomania]

Lost account, I want to get some games from that account I have all cd Keys and pictures of some of the games (Dead Space 3 and Need for Speed Hot pursuit 2010)

[EA_Kristi · Accepted solution]

Hello @CrusaderRomania,

For account issues like this I would recommend that you reach out to our Support on Help.EA.com. Our Advisors can check the keys and see what can be done:

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game - in this case I would recommend Origin
3. Select your platform  
4. Select topic and issue - 'Manage account' and 'Manage account details' would be my recommendation.
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any issues with this.

- Kristi

[EA_Kristi · Accepted solution]

Hello @CrusaderRomania,

For account issues like this I would recommend that you reach out to our Support on Help.EA.com. Our Advisors can check the keys and see what can be done:

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game - in this case I would recommend Origin
3. Select your platform  
4. Select topic and issue - 'Manage account' and 'Manage account details' would be my recommendation.
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any issues with this.

- Kristi