February 2015
Can someone please help me with this problem??
Processor: intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz 2.50GHz
Installed memory: 16GB
system type: 64-bit operating system, x64-based processor
(windows 8.1)
I also bought my dead space in steam
Solved! Go to Solution.
February 2015
If your machine is relying on the video hardware of the CPU then you may have an issue. If your machine has a GTX-860M you should be able to play with that and may just need a little configuration.
If you do have a GTX-860M then try this:
Try the following to be sure your discrete GPU is being used rather than the on-board IGP.
Then do the same but specify the DS2 executable.
If you are unsure of your hardware specs you could generate a Dxdiag report, upload that to hastebin and post the link to that here.
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
February 2015
If your machine is relying on the video hardware of the CPU then you may have an issue. If your machine has a GTX-860M you should be able to play with that and may just need a little configuration.
If you do have a GTX-860M then try this:
Try the following to be sure your discrete GPU is being used rather than the on-board IGP.
Then do the same but specify the DS2 executable.
If you are unsure of your hardware specs you could generate a Dxdiag report, upload that to hastebin and post the link to that here.
http://help.ea.com/en/article/how-to-gather-dxdiag-information/
April 2015
This did not solve my problem
April 2015
April 2015
My above post applies only to nvidia users. Can you guys post your Dxdiags so we can let you know if your systems do meet the system requirements for these games.
How to: http://help.ea.com/en/article/how-to-gather-dxdiag-information/
June 2016
I can not play game either. It has to do with refresh of our laptop screens. It has 44hz refresh game requires 60hz. Any solution Barry?
June 2016 - last edited June 2016
I've never seen any real, genuine video graphic circuit board with such an odd cyclic rate. I'm betting that only questionable quality IGPs are likely to end up running that way.
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April 2017
You also have an nvidia 860M that is likely not being used. Can you please try the steps in the post marked as a solution above and let us know if you can then play please?