Dead Space 2 Won't start

by PDX-Mike
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Original Post

Dead Space 2 Won't start

[ Edited ]
★ Novice

Downloaded via Origin Access a few days ago, won't start. I starts loading then crashes with an error "Dead Space 2 has stopped working,... Close Program".

 

I have deleted it with Origin and reloaded twice, same problem. I also tried repairing it, no joy!

 

I'm running Win10 pro, I7,12GB ram, nVidia 780 with the latest drivers.

 

I also tried running as administrator, still no go.

 

 

UPDATE: I downloaded to another computer and it works, only real difference between the two machines is the 2nd one is an I5 and a N570, and it only has 1 monitor, whereas the fist PC has dual monitors.

 

Message 1 of 5 (2,608 Views)

Re: Dead Space 2 Won't start

Community Manager

@PDX-Mike

 

Can you try the Windows Compatibility troubleshooter:

 

https://support.microsoft.com/en-ie/help/15078/windows-make-older-programs-compatible

 

If this does not help then uploading your Dxdiag report will be useful, thanks.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

 

 

barry.png
Message 2 of 5 (2,600 Views)

Re: Dead Space 2 Won't start

★ Novice

Thanks Barry,

 

I already ran the compatibility troubleshooter, didn't help, still starts to load then errors out as above.  I'm attaching the dxdiag report.

 

Mike

Message 3 of 5 (2,590 Views)

Re: Dead Space 2 Won't start

Community Manager

@PDX-Mike

 

  • To help ensure there is no other software interfering, can you try a clean boot before starting the game: http://support.microsoft.com/kb/929135
  • In Origin, right click the game and then Repair
  • Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  • Try disconnecting your second monitor. This is unlikely to do anything but is too easy to not try.

Please do let us know if this helps you at all, thanks.

barry.png
Message 4 of 5 (2,585 Views)

Re: Dead Space 2 Won't start

★★★ Newbie

i have the same problem with, but in steam

Message 5 of 5 (1,897 Views)